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Thursday, February 09, 2012
Learn. Connect. Succeed.

Day 1 |  Day 2


Please note the schedule is subject to change without notice.

Print 2011-03-14 Schedule Download 2011-03-14 Schedule
Monday, March 14, 2011
8:30 AM - 9:00 AM  (Pacific Time)
Registration and Continental Breakfast
La Cascade Promenade/Las Cascada III
9:00 AM - 10:30 AM  (Pacific Time)
Human Resources: The New Reality (Show) Part I
La Cascada II
From “You’re going to Hollywood” to “You’re fired,” this session weaves the correlation of reality television with the changing landscape of human resources. Using examples from reality shows, learn how to get ahead of the curve by concentrating on compliance related to the six HR Bodies of Knowledge.

Session Presentation>

Session Handouts>

Learning Objectives:

1. Examine best practices in strategic management, workplace planning and employment, human resource development, compensation and benefits, employment and labor relations, and health, safety and security.
2. Learn how to appropriately manage human resources, while reducing risk.
3. Gain knowledge on laws, statutes and trends in HR.

Betsy Uliss, SPHR, president,Betsy Uliss Consulting Inc. in Boca Raton, Fla.
10:45 AM - 12:00 PM  (Pacific Time)
Human Resources: The New Reality (Show) Part II
La Cascada II
This energetic human resources session continues.

From “You’re going to Hollywood” to “You’re fired,” this session weaves the correlation of reality television with the changing landscape of human resources. Using examples from reality shows, learn how to get ahead of the curve by concentrating on compliance related to the six HR Bodies of Knowledge.

Learning Objectives:

1. Examine best practices in strategic management, workplace planning and employment, human resource development, compensation and benefits, employment and labor relations, and health, safety and security.
2. Learn how to appropriately manage human resources, while reducing risk.
3. Gain knowledge on laws, statutes and trends in HR.

Betsy Uliss, SPHR, president, Betsy Uliss Consulting Inc. in Boca Raton, Fla.
12:00 PM - 1:00 PM  (Pacific Time)
Networking Lunch and HFTP Update
Las Cascada III
1:15 PM - 2:30 PM  (Pacific Time)
Providing Superior Customer Service Without Spending Your Last Dime
La Cascada II
Learn from a Disney Certified Manager and current Ritz Carlton Manager on how to deliver exceptional customer service. Using the keys of both companies service philosophies, learn how to develop and drive your organization to better service standards.

Learning Objectives:
1. Discuss the service standards of some of the top recognized corporations.
2. Find ways to develop a service attitude for your staff and self.
3. Discover the tools that support a service culture.
4. Learn how to select and hire the correct employees for your service culture.

Daniel Conti, Jr., CHAE, CAM, Director of Finance, Ritz-Carlton Golf Club and Spa of Jupiter in Jupiter, Fla.
2:45 PM - 4:00 PM  (Pacific Time)
How to Save, Integrate and Grow by Combining Technology, People and Processes
La Cascada II
In the new economic environment, organizations are looking for productivity tools to help them save money, improve efficiency and increase competitiveness through innovation. Review some of Microsoft's latest advancements in technology, such as SharePoint 2010 and Office 2010. Learn new functionality, as well as tips and tricks on integrating these products while focusing on people and processes.

Session Presentation>

Learning Objectives:
1. Explore Microsoft's latest technology for productivity.
2. Learn new functionality to save money and improve efficiency.
3. Explore integration tips and tricks that focus on people and processes.

Kuda Nhiwatiwa, Business Consultant, Datanamics Inc. in Henderson, Nev.
4:15 PM - 5:30 PM  (Pacific Time)
Cloud Computing: Is Your Organization Ready?
La Cascada II
Cloud computing is the new craze among CIO's and progressive organizations. Explore the benefits, risks and implications of cloud computing. Is your data secure in the cloud and what are the legal and financial implications to your organization? Look at a case study of an organization moving into the cloud and review the necessary steps and challenges to overcome for a successful implementation.

Session Presentation>

Learning Objectives:
1. Discuss the benefits and risks of cloud computing.
2. Learn about data security, and the legal and financial implication.
3. Review case studies of organizations moving into the cloud.

Kuda Nhiwatiwa, Business Consultant, Datanamics Inc. in Henderson, Nev.
5:30 PM - 7:00 PM  (Pacific Time)
Welcome Reception
 
Connect with fellow attendees after a full day of education and learning. The reception is a great way to kick your Vegas night off to a great start!
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