Kick off the conference with a grand welcome and a chance to network with your fellow attendees.

Speaker: Lisa Funk, CHAE, Director of Finance, The Alexis Hotel and HFTP Global President.

Examine ways technology can be a revenue generating item for your property. See examples from other hotels and how technology helps build a unique experience for guests meanwhile adding money to the bottom line.

Speakers: Kirsten Molle, Director, Walgrave Lodge, Gary Howes, Strategic Account Director EMEA, Orbitz Worldwide, Ted Horner, Sr. International Hospitality Consultant, Derek Wood, Managing Director, Derek Wood Associates, Ltd., Clive Taylor, Vice President Operations, (Ez) Revenue Management Solutions, Ltd, Juan Aguirre, Vice President Business Development, Acentic, Rupert Gutteridge, Regional Director of Sales EMEA, IDeaS

Take this opportunity to continue the discussion over the morning session or simply get to know your fellow delegation.

This presentation by Jeremy King, PCI Security Standards Council European Director, will provide an overview of the Council and the industry standards it manages. Mr. King will also discuss recent and upcoming Council guidance on technologies in payments, as well as the resources available for protecting payment card data in the hospitality industry. Mr. King will also outline opportunities for Council involvement, including participation in the Council’s standards feedback period and Special Interest Groups (SIGS) for 2012.

Speaker:Jeremy King, PCI Security Standards Council European Director,

Continue the conversation and grab a quick refreshment before lunch.

Many properties are moving "to the cloud" for all of their storage needs. Hear from experts on the cloud and what they've done in their own properties to determine if the move was necessary and the steps taken to make the move a seamless one. Explore the cloud and determine whether or not your property should make this popular move.

Speaker: James England, Director, Fourth Hospitality, Michael Levie, CEO CitizenM

Don't miss this interactive session with some of the European hospitality market's leading authorities in technology. Bring your IT issues and the expert panel will offer their solutions. Don't miss this opportunity!

Speakers: Ian Millar, CHTP, Deputy Director INTEHL,

Reflect on the full day of hospitality technology education before heading out.

Speaker: Frank Wolfe, CAE, CEO, HFTP