Last day to pick-up conference credentials.

Network with fellow delegates as well as visit with sponsors offering the latest in hospitality technology services.

In these difficult economic times, we are frequently making tough spending decisions. Debate with experts the pros and cons to investing in technology or people when there’s a tight budget.

Speakers: Derek Wood is managing director for Derek Wood Associates Ltd. Arco Buijs is business unit director for NH Hoteles.

Network with fellow delegates as well as visit with sponsors offering the latest in hospitality technology services.

Navigating PCI is a complex puzzle, but is crucial to understand. Find the ins and outs through real PCI war stories. Determine who the players in the PCI arena are and what their contractual relations and interests are. Secure your property by learning about current threats and methods used by criminals.

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Speakers: Andrew Mulvenny is assistant technical manager with VISA Europe. Thilo W. Pannen is business development manager for SRC Security Research & Consulting GmbH

Are there really opportunities to enhance your revenue using new technology, or is it just more "IP" hype? Walk away with tips on how to increase existing, or create new, revenue streams using new technology. Learn how to show a ROI on a new telephone system.

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Speaker: Derek Wood is managing director for Derek Wood Associates Ltd.

Gain a complete picture of cloud computing. Learn the difference between ASP and cloud computing, explore examples of business opportunities and take a closer look at the future of IT with cloud computing. Understand this growing trend and take advantage of its benefits at your property.

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Speaker: Pieter Horchneris principal consultant for Capgemini.

Is virtualisation right for your hotel? Get the A to Z details, including: intersection points, the differences between SAAS hosting and virtualisation, what hotel technology can be virtualised, and an analysis of cost savings and improved efficiencies. Finally, determine if virtualisation is dead with the emergence of cloud computing.

Speaker: Floris van den Dool is executive partner with Accenture Technology Consulting

Technology is always changing, and the goal of leveraging new and existing technology to generate short and long term revenue is critical to the success of any business.  This session guides you through the new technologies – from the iPad to Microsoft Surface and Windows 7 – and how leading hospitality companies are leveraging technology to increase revenue, improve guest satisfaction, and lower their total costs.

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Speakers: Kevin Lasitz is vice president of sales and business development with Infusion Development. Clayton Garlough is business development manager with Infusion Development.

Network with fellow delegates as well as visit with sponsors offering the latest in hospitality technology services.

Evaluates the current trends in the tourism and travel industry. Learn from an industry expert the latest and upcoming trends within the travel sector. Evaluate what's important to today's and tomorrow's travelers. Examine how the recession truly is effecting the state of the travel and tourism industry. Discover what your property can do to stay in line with these trends and help set new ones for 2010.

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Speaker: John G. C. Kester is the head of market trends and competitiveness section for the with the World Tourism Organization (UNWTO), a specialized agency for the United Nations.