With guests expectations growing and budgets shrinking, improve the guest experience through intelligent guest room automation. This session demonstrates these smart devices that can reduce energy consumption, making your staff more efficient and saving you money.

Are there really opportunities to enhance your revenue using new technology, or is it just more "IP" hype? Walk away with tips on how to increase existing, or create new, revenue streams using new technology. Learn how to show a ROI on a new telephone system.

Developing a collaborative relationship between revenue managers and IT professionals results in educated decision-making. Learn how to optimize the partnership to turn data into reportable and usable information that results in smart business practices.

Smart phones have made mobile applications one of the hottest software developments across the entire travel industry. Explore the use of mobile technologies as marketing and guest service vehicles within the hospitality industry. Get the latest in mobile trends; examples of available applications and location-based services; and indicators of what’s yet to come.

Can schedule private exhibitor appointments 8:00 am - 10:00am

Get full details on social media and its impact on the hospitality industry, as well as the larger business community. Experienced panelists offer real-world examples and case studies, describing the challenges to integrating social media with traditional marketing and how it can be leveraged most effectively for travel and hospitality.

Leverage the fast-growing use of social networking to improve your business performance. Take advantage of this trend by knowing best uses for social networking, and how to manage and monitor the activity.

Discover the top hospitality technology developments across the globe, including phone, Internet and ASP use. The discussion addresses multiple questions: How advanced are cellular/G3/G4 networks and are they likely to replace landlines? Will VOIP replace VOIN (voice over Internet)? Is HSIA revenue disappearing like phone revenue has? And, how successful have ASP solutions been for the hospitality industry in Europe?

Explore in-depth the concept of "Cloud Computing" with practical solutions for the hotel industry. Get an overview of all three categories, including Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS). Understand the benefits and risks to moving systems out of the hotel and into a centralized model.

Freeware (from "free" and "software") is computer software that is available for use at no cost or for an optional fee. Discover where to find, how to set up and effectively use freeware tools to enhance you operations.