December 17, 2013, 8:30 p.m. CST
BYOD (Bring Your Own Device) in Hotels: Opportunities and Challenges
Presented by Cristian Morosan, Ph.D., Assistant Professor, University of Houston, Conrad N. Hilton College
As today's consumers become increasingly inseparable from their personal IT devices (e.g., smartphones, tablets, laptops), it is becoming common for guests to bring a variety of IT devices to hotels, developing a trend generically called BYOD. Guests commonly use such devices to facilitate the completion of leisure (e.g., web browsing, entertaining) and business tasks (e.g., accessing remote files, buying online) in hotels. To complete such tasks, guests must connect their devices to the hotel's IT infrastructure. This webinar will present the most important opportunities and challenges associated with the BYOD trend in the hotel industry.
The Following PCI Series is Presented by the PCI Security Standards Council
January 23, 2014, 2:00 pm CSTWhat is PCI?Learning Objectives:1. Provide a brief overview of the PCI Security Standards Council and the PCI Standards. 2. Discuss the latest PCI standards updates and initiatives for 2014.3. Highlight ways to use PCI SSC resources and training programs to address payment security challenges.REGISTERJanuary 30, 2014, 2:00 pm CSTSecurity Payments in a Changing World with PCILearning Objectives:1. Provide a brief overview of the PCI Security Standards Council and the PCI Standards2. Provide guidance on understanding and applying PCI DDS to secure payments in emerging technology and business environments, such as EMV chip, mobile, cloud computing and e-commerce3. Highlight PCI participation opportunities and resources for the hospitality industryREGISTERFebruary 6, 2014, 2:00 pm CSTSecurity as a LifecycleLearning Objectives:1. Provide recommendations on how to plan ahead for PCI Compliance.2. Discuss how to build a security lifecycle into a business.REGISTERFebruary 20, 2014, 2:00 pm CSTGray to Black: Economics of Golf Course Maintenance 2.0
Presented by Mike Stevens, GCSAA, Regional Director of Agronomy-Southeast and Bryan Stromme, GCSAA, Regional Director of Agronomy-Midwest, Billy Casper Golf This session will help you understand how to use data and metrics to create subjective golf course maintenance budgets. The 2012 Annual Convention session touched on a high level overview and session 2.0 for 2013 will dive into the logistics of creating objective golf course maintenance budgets to properly define expectations for the maintenance team.Learning Objectives: 1. Further understand how to use metrics to build an objective golf course maintenance budget.2. Work effectively with the golf course superintendent through the budgeting process. 3. Learn the value of effectively setting clear expectations for your employees to further engagement, development and retention. Registration opens soon.
March 6, 2014, 2:00 pm, CSTHow Emerging Technologies are Making it Simpler for You to Increase Revenue at Your Club
Presented by ClubSoft North AmericaLearning Objectives:
1. Why you should look into allowing your members to pay with credit cards
2. Why Facebook is a must
3. The Keys to Google Analytics success
4. Why you are missing out on revenue if you are not allowing members to make online reservation.Registration opens soon.Date TBDPreparing an Accounting Manual
Presented by John D. Daum, CPA, Partner, Matthew P. O'Dell, CPA, Partner, Scott Z. derBoghossian, Supervisor, Condon O'Meara McGinty & Donnely LLP
Today's auditing standards recommend clubs to document their accounting procedures. Lack of documentation can be considered a deficiency in internal controls. Don't let your auditors write you up! This session will discuss how to develop an accounting procedures manual and what key documentation and steps need to be employed in conducting various accounting tasks. This session will not only focus on the role of the accounting staff, but also the general manager, treasurer and other officers and committees.Learning Objectives:
1. Have a better understanding of the necessity and benefits of an accounting procedures manual
2. Understand what should be in the manual and how it should be streamlined and compiled.
3. Ability to present the finished manual to your club's general manager and board and get approval for use.Registration opens soon.