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HITEC Charlotte

June 24–27, 2024

Charlotte Convention Center
Charlotte, North Carolina, United States

Overview

HITEC has a robust 50-year history, gathering thousands of industry professionals to share the latest ideas, trends, best practices and solutions in hospitality technology.


Produced by Hospitality Financial and Technology Professionals (HFTP®), a global nonprofit hospitality association, HITEC gives attendees access to the latest hospitality technology, industry experts, essential education and the resources to find cost-effective ways to improve company bottom lines. This makes HITEC the largest non-profit show of its kind.


Questions? 

For help with Registration: [email protected]

Fritz Johnson, Sr. Manager Registration and Data Protection

Phone: +1 (512) 220-4019


For information about Exhibits or Sponsorships:

Sales

Phone: +1 (512) 220-6443

 

For general information: [email protected]

Phone: +1 (512) 220-4033

Sponsors — Bronze

Microsoft
Prismm
Hotel Online
Eng Infotech
Ruckus Networks
Verkada
Edenred Pay
Aptech
Wayfare VC
Peoplevine
Toast
Beekeeper
Toast and Freedom Pay
Duetto
Salesforce
Nomadix
Sertifi
Vingcard | ASSA ABLOY

Sponsors — Gold

Adyen
Venza
DISH
dormakaba USA
Security Validation
Cox

Sponsors — Platinum

IRECKONU
Shiji
Agilysys
Maestro PMS
Cloudbeds

Sponsors

Hospitality Network • BLUEPRINT RF
PAS
HPE Aruba Networking

Sponsors — Silver

Hospitality Upgrade
Hospitality Net

Schedule

Sunday, June 23
10:00 AM – 12:30 PM
Registration Open
Monday, June 24
2:00 AM – 2:00 PM
Registration Open
3:30 AM – 4:00 AM
Beverage Break
3:30 AM – 11:00 AM
HFTP Information Desk Open
4:00 AM – 5:15 AM
The HITEC Essentials - Your Expert Introduction to Maximize your Experience
4:00 AM – 4:50 AM
HITEC Technology Showcase Session - Connect Your Tech Stack: Optimizing Hotel Operations and The Employee Experience
4:00 AM – 5:15 AM
#BeBamboo (by “DOING” What “Most People Don’t”)
4:00 AM – 5:15 AM
Navigating the Generative AI Landscape in Hospitality: Tools, Risks, Ethics and Best Practices
5:15 AM – 5:45 AM
Beverage Break
5:45 AM – 6:35 AM
HITEC Technology Showcase Session - RUCKUS One Hospitality Edition
5:45 AM – 7:00 AM
Navigating Applications of AI in Hospitality: Because Seriously, How Do You Use This Thing?
5:45 AM – 7:00 AM
A Cybersecurity Blueprint for Hoteliers: Awareness, Culture and Governance
5:45 AM – 7:00 AM
Making Real-time Data Actionable to Create Memorable Guest Experiences
8:30 AM – 9:30 AM
Labor Challenges Weighing You Down? Consider Digital Workers!
8:30 AM – 9:30 AM
Embrace Cloud, Digital, and Innovative Technologies to Increase Booking and Loyalty for the Next Gen Traveler
8:30 AM – 9:30 AM
How Hotel Technology Can Enhance Wellness Revenues
8:30 AM – 9:20 AM
HITEC Technology Showcase Session - Tech Strategy: Putting Payments at the Center of Guest Experience
9:30 AM – 9:45 AM
Beverage Break
9:45 AM – 10:45 AM
IT Security Challenges: Improving Behaviors
9:45 AM – 10:45 AM
Navigating the Choppy Waters of Change
9:45 AM – 10:45 AM
Check-in to Data Excellence: Unlock the Power of Data in Hospitality
9:45 AM – 10:35 AM
CANCELLED - HITEC Technology Showcase Session: Hybrid Cloud: The Future of Physical Security Management
10:45 AM – 11:00 AM
Beverage Break
11:00 AM – 12:30 PM
Opening Headliner: Be a Mountain Climber — Tips to Overcome Any Barrier
12:30 PM – 2:00 PM
HITEC Welcome Reception
Tuesday, June 25
2:00 AM – 12:30 PM
Registration Open
3:00 AM – 5:00 AM
HFTP Information Desk Open
3:00 AM – 3:30 AM
Beverage Break
3:30 AM – 5:00 AM
HITEC Headliner: Tech and The Human Touch — Shaping Hospitality's Future; Plus 2024 Hall of Fame Induction
5:00 AM – 11:00 AM
HITEC Charlotte Exhibits Grand Opening
5:00 AM – 11:00 AM
HFTP Learning Lab
5:30 AM – 6:00 AM
Exhibitor Tutorial 01A: Presented by: Elavon
5:30 AM – 6:00 AM
Exhibitor Tutorial 01B: Presented by: Hotel Investor Apps
6:15 AM – 6:45 AM
Exhibitor Tutorial 02B: Presented by: Agilysys
6:15 AM – 6:45 AM
Exhibitor Tutorial 02A: Presented by: Datavail
7:00 AM – 7:30 AM
Exhibitor Tutorial 03A: Presented by: Cvent
7:00 AM – 7:30 AM
Exhibitor Tutorial 03B: Presented by: Dharma
8:00 AM – 8:30 AM
Exhibitor Tutorial 04A: Presented by: SHR Group
8:00 AM – 8:30 AM
Exhibitor Tutorial 04B: Presented by: Innspire
8:45 AM – 9:15 AM
Exhibitor Tutorial 05B: Presented by: Microsoft
8:45 AM – 9:15 AM
Exhibitor Tutorial 05A: Presented by: Comcast Business
9:15 AM – 10:00 AM
Young Professionals Meet-up
9:30 AM – 10:00 AM
Exhibitor Tutorial 06B: Presented by: Salesforce
9:30 AM – 10:00 AM
Exhibitor Tutorial 06A: Presented by: Wizehire
11:00 AM – 11:15 AM
Beverage Break
11:00 AM – 12:15 PM
HFTP Information Desk Open
11:15 AM – 12:15 PM
Technology Capital Investments Strategies for Hotels, Clubs and Restaurants - "Balancing the Load"
11:15 AM – 12:15 PM
Leveraging Technology for On and Off-Property Experiences
11:15 AM – 12:15 PM
Wanted: Humans
11:15 AM – 12:05 PM
HITEC Technology Showcase Session - People, Planet, Profit: Changing the Way the World Does Business Sustainably
Wednesday, June 26
3:00 AM – 11:00 AM
Registration Open
3:00 AM – 5:00 AM
HFTP Information Desk Open
3:00 AM – 3:15 AM
Beverage Break
3:15 AM – 5:00 AM
Entrepreneur 20X
5:00 AM – 10:00 AM
HFTP Learning Lab
5:00 AM – 10:00 AM
HITEC Exhibits Open
5:30 AM – 6:00 AM
Exhibitor Tutorial 07B: Presented by: Infor
5:30 AM – 6:00 AM
Exhibitor Tutorial 07A: Presented by: Amazon Alexa
6:15 AM – 6:45 AM
Exhibitor Tutorial 08B: Presented by: Prismm
6:15 AM – 6:45 AM
Exhibitor Tutorial 08A: Presented by: Salesforce
7:00 AM – 7:30 AM
Exhibitor Tutorial 09A: Presented by: Security Validation | SecValMSP
7:00 AM – 7:30 AM
Exhibitor Tutorial 09B: Presented by: Duetto
8:00 AM – 8:30 AM
Exhibitor Tutorial 10B: Presented by: Slack from Salesforce
8:00 AM – 8:30 AM
Exhibitor Tutorial 10A: Presented by: Macrotech
8:45 AM – 9:15 AM
Exhibitor Tutorial 11A: Presented by: Mews
8:45 AM – 9:15 AM
Exhibitor Tutorial 11B: Presented by: Comcast Business
9:30 AM – 10:00 AM
Exhibitor Tutorial 12A: Presented by: Cloudbeds
9:30 AM – 10:00 AM
Exhibitor Tutorial 12B: Presented by: Kaleyra by Tata Communications
10:00 AM – 10:15 AM
Beverage Break
10:00 AM – 11:30 AM
HFTP Information Desk Open
10:15 AM – 11:30 AM
Productivity Workshop: Mastering ChatGPT and Other AI Tools
10:15 AM – 11:30 AM
Payment Security in a Changing Global Landscape
10:15 AM – 11:05 AM
HITEC Technology Showcase Session - Transforming Hospitality: Unveiling the Power of Tech-Driven Innovation
10:15 AM – 11:30 AM
Presenting the USALI 12th Revised Edition, Insight on Changes and Additions
11:30 AM – 12:15 PM
Women in Hospitality Technology Meet-Up
12:15 PM – 1:30 PM
HFTP Women in Hospitality Technology Reception
Thursday, June 27
3:30 AM – 9:00 AM
Registration Open
5:00 AM – 9:00 AM
HFTP Learning Lab
5:00 AM – 9:00 AM
HITEC Exhibits Open
5:30 AM – 6:00 AM
Preparing for the Wave of Digital IDs
5:30 AM – 6:00 AM
Unlocking the Full Potential Of LinkedIn
6:15 AM – 6:45 AM
Wi-Fi 7 in Hospitality: Do You Need It & Where?
6:15 AM – 6:45 AM
Balancing Innovation and Integrity: Exploring the Ethical Intersection of Technology and Finance in the Hospitality Industry
7:00 AM – 7:30 AM
Exhibitor Tutorial 13B: Presented by: Edenred Pay


–

Speakers

Bart Berkey
Bart Berkey

Keynote Speaker, Top 2% Podcast Host, Best Selling Author, TEDx Speaker

Ajay Aluri
Ajay Aluri, Ph.D.

Founding Director, Nemacolin Hospitality Innovation/Technology Lab & Associates — West Virginia University

Stacy Beard
Stacy Beard

Client Protection Executive — Bank of America

Mike Blake
Mike Blake

Vice President of IT — KemperSports

Dan Blanchard
Dan Blanchard

Chief Technology Officer — IHG Hotels & Resorts

Aric Briggle
Aric Briggle

Regional Vice President Hotel Finance — Davidson Hospitality Group

Kyuhyun Choi
Kyuhyun Choi

Software Engineer, Full Stack — Dharma Home Suites

Gayle Edwards
Gayle Edwards

Vice President Managing Director — PAS (Professional Accounting Solutions)

Scott Fain
Scott Fain

Manager, Hospitality Systems Engineering — Ruckus Wireless

Joseph Falco
Joseph Falco

VP of Operational Strategy & Integration — Highgate

Mark Fletcher
Mark Fletcher

Head of Business Development and Solution Architecture — Amazon Alexa

Carson Foerster
Carson Foerster

Director of Sales — Mews

Rich Foster
Rich Foster

Head of US Partnerships and Enterprise — Tata Communications

Susie Goodwin
Susie Goodwin

Director of System Applications — Pomeroy Lodging

Derek Harasiuk
Derek Harasiuk

Director, Hospitality Revenue Management — Caesars Entertainment

Ron Hardin
Ron Hardin, CHTP

Director of Information Technology — Sandestin Investments LLC

Sean Hogston
Sean Hogston

Principal Systems Engineer — RUCKUS Networks

Nick Horgan
Nick Horgan

Chief Commercial Office — Amaze Insights

Tom Jaffe
Tom Jaffe

Lead AI Developer — Prismm

Rohan Jani
Rohan Jani

Associate Vice President, Hotel Technology Products — Hyatt Hotels Corporation

Katy Klefeker
Katy Klefeker

Senior Customer Relationship Manager — Wizehire

Greg Klein
Greg Klein

Special Agent — FBI

Rodney Linville
Rodney Linville

Global Head of Information Technology — Nobu Hospitality

Kevin Luptowski
Kevin Luptowski

Lead Solution Engineer — Slack from Salesforce

Shane O'Flaherty
Shane O'Flaherty

Global Director Travel & Transportation Hospitality — Microsoft Corporation

SK Panda
SK Panda

Vice President, Service Assurance — Comcast Business

Pam Rauseo
Pam Rauseo

Director of AP Automation — Edenred Pay

Doug Rice
Doug Rice

Managing Director — Hospitality Technology Network LLC

Sal Rivera
Sal Rivera

Vice President of Hotel Operations — REVERB by Hard Rock

Ambika Sharma
Ambika Sharma

Senior Product Manager: Hospitality — Elavon

Elaine Shuck
Elaine Shuck

Global Hospitality Marketing — HPE Aruba Networking

Rich Siegel
Rich Siegel

President/Publisher — Hospitality Upgrade/Hotel Online

Jeremy Silver
Jeremy Silver

Vice President — Product IPS

Ian Sloan
Ian Sloan

SVP, Customer Success & Service Delivery — SHR Group

Kareem Taha
Kareem Taha

VP of Technology — White Elephant Resorts

Kimberly Vassell-Jacobs
Kimberly Vassell-Jacobs

Director of Operations and Analytics — Hotel Investor Apps

Ira Vouk
Ira Vouk

Founder — Hospitality 2.0 Consulting

Shaun Wood
Shaun Wood

Vice President of Enterprise Architecture & Technology — Sonesta International Hotels

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