Navigating Workplace Conflict & Difficult Conversations

February 15, 2024
2:00 - 3:00 PM U.S. Central Time

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In today's dynamic work environments, the ability to navigate workplace conflict and handle difficult conversations with grace and professionalism is an invaluable skill. Whether you're an administrative professional, manager, or team member, conflicts and challenging discussions are a part of professional life. This interactive and practical workshop equips you with the tools and strategies to effectively manage and resolve conflicts, fostering a more harmonious and productive workplace.

Learning Objectives:

  • Recognize Conflict's Underlying Causes: Understand the root causes of workplace conflicts to address them effectively.
  • Master Effective Communication: Learn active listening, empathy, and constructive feedback techniques for resolving interpersonal conflicts.
  • Navigate Difficult Conversations: Gain confidence in tackling challenging discussions and finding common ground.
  • Build Collaborative Environments: Discover methods for fostering teamwork, inclusivity, and positive workplace dynamics.

Field of Study: General

CPE Credit: 1.2 General


Leadership Topic Webinar

This session is part of the HFTP 2024 Leadership Excellence Series (LES) — a 10-month, virtual leadership education program exclusively available to HFTP members. While only registered LES participants will receive official program credit for attending this session, all HFTP members are invited to attend.


Rachel Kuhlen
Rachel Kuhlen

Owner — RealizeYouCoaching, LLC

About the Speaker

Rachel Kuhlen has 19+ years of experience leading, developing, and coaching global teams in Fortune 500 companies. She has led teams across the globe from India to Denmark to New York, and since 2015 has designed, developed, and delivered training that has produced an ROI exceeding $3B.

In 2020, Rachel took the most significant leap of faith and started her training and coaching business, Realize You Coaching, where she works with leaders and teams across the country to flex their self-empowerment muscles to create the impossible. Rachel's work with corporations and individuals inspired her 2022 book, Living Fearlessly Ahead, to empower people to live and lead with impact.