View the HITEC Europe 2020 schedule of events to learn about the speakers and sessions in store for the upcoming year in Mallorca Spain.
Attendees at HITEC, the world's largest hospitality technology show

Event Schedule

Note: Programme content and schedule are subject to change without notice. Please also reference see each day's event listing in the menu.

Tuesday, 21 April

10:00 - 18:00 CIO & CFO Round Table Summit - By invitation only.

12:00 - 19:30 HITEC Registration Desk

15:00 - 15:30 Coffee Break

15:30 - 18:00 E20X Competition

16:30 - 16:45 Coffee Break

18:00 - 19:30 E20X Networking Reception

Wednesday, 22 April

8:30 - 19:30 HITEC Registration Desk

9:00 - 9:30 Coffee Break

9:30 - 10:30 Strategic Challenge Topics

  • My Way, Your Way or Guests Pass by on the Highway-Satisfying Different Tech Expectations
       Sponsored by Apaleo
  • Tech Stack 101
       Sponsored by Infor
  • Smile - Look into the Camera Please! The Future of Facial Recognition
       Sponsored by HMI
  • Inteligencia Tecnológica Para la Convivencia en Destino

10:30 - 10:45 Coffee Break

10:45 - 11:45 Strategic Challenge Topics

  • Virtual Assistants, RPA and Machine Learning in Hospitality Businesses Today
       Sponsored by Infor
  • Risk and Privacy: How to Protect Your Hotel From Data Breaches and their Financial Implications
       Sponsored by Apaleo
  • The Real Application of Voice Assisted Technology
  • Accessing the Chinese Market: Technology to Bridge the Wall
  • How Smart Hotels Leverage AI to Boost their Direct Revenues (Technology Showcase presentation by Quicktext)

11:45 - 12:00 Coffee Break

12:00 - 13:30 Keynote by Lindsay Herbert, author of Digital Transformation

13:30 - 19:30 HITEC Europe Exhibits

13:30 - 15:00 Lunch Service

18:00 - 19:30 Welcome Networking Reception

Thursday, 23 April

8:00 - 15:30 HITEC Registration Desk

8:30 - 9:00 Coffee Break

9:00 - 10:00 Strategic Challenge Topics

  • Build vs. Buy: Should Hoteliers Develop In-House or Outsource IT Applications and Solutions?
       Sponsored by Infor
  • Digital Essentials for Your F&B Operation: Beyond POS
  • From Loyalty Programs to Single User Profile
       Sponsored by Apaleo
  • La Transformación de la Distribución Turística: De Thomas Cook a …?

9:30 - 11:30 Exhibitor Private Appointments

10:00 - 10:15 Coffee Break

10:15 - 11:30 General Session Panel

Ecological Transformation

11:30 - 15:30 HITEC Europe Exhibits

11:30 - 13:00 Lunch Service

 

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