Erik Qualman

Monday October 26th
4:30 - 5:45 PM

Digital leandership and transformation


#1 Best Selling Author and Motivational Speaker Erik Qualman has performed in over 50 countries and reached 25 million people this decade.

His Socialnomics work has been on 60 Minutes to the Wall Street Journal and used by the National Guard to NASA. His book Digital Leader propelled him to be voted the 2nd Most Likeable Author in the World behind Harry Potter's J.K. Rowling.

What Happens in Vegas Stays on YouTube helped Qualman be listed by Forbes and Fortune as a Top 100 Digital Influencer.  His business books are used in over 200 universities and he has received an honorary doctorate for his groundbreaking work.

How to Sell on LinkedIn is becoming mandatory reading for sales teams.  Qualman was formerly a sitting professor at Harvard & MIT’s edX labs.

Watch Qualman preview his HITEC San Antonio presentation.

Tuesday October 27th
8:30 - 10:00 am


John Picard is a visionary and design innovator who understood the “internet of things” long before connectivity became the driver that it is today. Celebrated for his keen understanding of the innovative principles of natural systems designs, John connects visionary thinking with emerging technologies to drive successful projects for corporations, commercial buildings, college campuses and even entire towns. Amongst his many noteworthy design projects are the City Center Hotel Las Vegas; the elegant Grand Wailea in Maui, Hawaii (the first greening of a world-renowned resort); and a 20-million-square-foot mixed-use development called Atlantic Station in Atlanta. 

Today John is working in Silicon Valley, with seven companies who have a fierce dedication to engineering and prototyping. He is connecting them together so that the skin, security, energy, water, controls, mechanical, lighting and building occupants are all talking together in real time -- buildings that are sensate, adaptive, regenerative, cost effective and healthy. The more a system is connected to itself, whether an economic system or immune system, the healthier it is. The same holds true for buildings. John’s work rests upon a comprehensive systemic understanding that unlocks the connective power of people and technologies to transform the built environment, and everything around it. He is designing the connectivity of things with very specific applications to every company and industry.

2:15 - 3:15 PM

ustomer Service in a post COVID-19 World


Justin is currently a Professor and Department Head at Highline College in Seattle, Washington. Prior to joining academia, he was an Assistant General Manager with Hilton. He worked in varied roles for Marriott, Starwood, and Hilton in his career. He earned a bachelor's degree from the University of Houston, an MBA from the University of Guelph in Toronto, and a PhD from Texas A&M University, all in hospitality and tourism management. He continues to work with industry partners such as Starbucks and Seatac Airport while managing research projects. Justin is a current Global Board member with HFTP.


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