JUNE 26-29, 2017 METRO TORONTO CONVENTION CENTRE
TORONTO, ON, CANADA

Tuesday, June 27

8:00 AM – 5:00 PM

600 Level, South Building

Registration Open

Attendees and exhibitors can pick up their badge during this time. Pre-registered attendees/exhibitors be sure to bring your QR code with you either on your smart-phone or a printed copy. Also, please bring a form of identification to retrieve your registration. For those that wish to register on-site, you will also be able to do so during this time.

8:00 AM – 5:00 PM 

700 Level

HFTP Member Lounge

HFTP Members are invited to take a break between sessions and meetings at the HFTP Member Lounge. Enjoy refreshments, delicious snacks, discover HFTP resources, take certification practice exams, renew your HFTP membership, and much more. New this year, HFTP will be offering a professional head shot photography service, so stop by and have a professional photo taken.

Visit the HFTP booth #1137 during posted exhibit hall hours to learn more about our association, certifications, giveaways and much more.

8:00 – 8:30 AM

700 Level

Beverage Service

Enjoy refreshments while reflecting on your morning sessions.

Sponsored by Cenium

Tuesday, June 27
KEYNOTE

8:30 – 10:00 AM

718 AB

Alex Tapscott

BLOCKCHAIN REVOLUTION

Alex Tapscott, CEO, Author, Speaker, Investor.

Click here to learn more.

Sponsored by Blueprint RF

10:00 AM – 4:00 PM

Level 800 - Hall D Entrance

Exhibit Hall Open

Join HFTP for opening day of the largest tradeshow in the world dedicated strictly to hospitality technology. See over 870 booths representing more than 365 companies all catering to the hospitality industry as well as those interested learning about emerging technologies in the marketplace. This is THE place to see the new "toys in the store."

9:50 AM – 12:20 PM

Level 800 outside exhibit hall entrance

E20X Participating Companies - Digital Den Pitches 

Hyre | 9:50 - 10:00 AM
OnceThere Inc. | 10:10 - 10:20 AM
Bizly | 10:30 - 10:40 AM
Arrivedo | 10:50 - 11:00 AM
Stay Wanderful | 11:10 - 11:20 AM
iPalapa Corporation | 11:30 - 11:40 AM
LockUp | 11:50 AM - 12:00 PM
GEMtouch | 12:10 - 12:20 PM

10:30 AM – 2:45 PM

Exhibitor Tutorial Room, End of 900 Aisle

Exhibitor Tutorials

10:30-11:00 AM Cisco Meraki: Wave 2 Waves: Meraki and an Oceanside Resort Success Story

11:15-11:45 AM Sertifi: How-To: Modernize Contract & PCI Payment Processes 

12:00-12:30 PM Evention LLC: Hospitality Cash Management: It's Time for Change!

12:45-1:15 PM Eleven: Make Your Wi-Fi Feel Like Home: Personal Area Networks in the IoT

1:30-2:00 PM Indra Company: The New Digital Reality: An integrated, Digital Core Platform, gives hotel companies a tremendous competitive advantage by tackling both the top and bottom line

2:15-2:45 PM Datavision Technologies: Business Intelligence Solutions 101: Key features and Managing the Implementation

11:00 – 11:15 AM

HFTP Booth 1137

Tech Talks

Venza: 330 Days to GDPR Enforcement: What you need to know
Social Tables: 3 Ways to Customize the Attendee Experience with Event Tech
eMaximize: Digital Marketing Tips To Attract New Guests
OpenTravel Alliance: Enabling the Future of the Connected Customer

2:00 – 2:15 PM

HFTP Booth 1137

Tech Talks

dailypoint: Machine Learning - how to know who your customers are in a Big Data world
site1001: Happy People in Bright Rooms
Elavon: The Path to Prepaid: The Case for Advance Payments
Eleven: Create Homelike Wi-Fi with Passpoint and Personal Area Networks

3:30 – 4:00 PM

700 Level

Beverage Service

Enjoy refreshments while reflecting on your mid-afternoon sessions.

Sponsored by Cenium

4:00 – 5:30 PM

716 A

Super Session: Clearing up the Cloud

Are you still a little cloudy on what exactly is meant by "Cloud"? You are in luck. You will be seeing nothing but clear skies and sunshine after this panel.  The panel will explain a number of important aspects including benefits and challenges, the importance of a robust technical infrastructure, security and PII implications and more!

Carson Booth, CHTP, is a startup technology consultant at Venture Capital & Private Equity.
Raju Daryanani is vice president of IT infrastructure and info security at Mandarin Oriental Hotel Group.
Jim Hoover, CISSP, CISM, CeH, ITILf is vice president, information security officer at Infor.
Bryan Steele is managing director at Jireh-Tek-Limited.

4:00 – 5:30 PM

716 B

Super Session: CEO & CIO Interviews

Michiel Roelfsema is deputy general manager at Hotel Okura Amsterdam.
Marco Trecroce is CIO at Four Seasons Hotel and Resorts.
Ken Barnes is CIO at Omni Hotels & Resorts
Andrew Arthurs is Senior Vice President & Chief Information Officer at Two Roads Hospitality

4:00 – 5:30 PM

717 AB

Super Session: Demystifying Central Res./Distribution 

Session information coming soon.

Paolo Torchio is VP, digital & e-commerce at Two Roads Hospitality.

Co-produced by HSMAI.

4:00 – 5:00 PM

801 A

Technology Showcase: The Power of Platforms

In 2015, an Accenture study reported that 62 percent of businesses are planning to invest in digital technology, and Gartner confirms that 32 percent of businesses who undertook that transformation say their businesses are now digital businesses. Four primary factors are the most important in that transformation: cloud, big data, mobile devices, and social channels. Businesses are becoming connected to a digital fabric that is not only driving how business gets done but also providing opportunities to improve customer, employee, partner, and supplier relationships. Importantly, there are underlying technology and architectural trends below this – software-defined, scale, security, apps, web, and omnichannel. Businesses demand agility and so will demand all their platforms be defined within software (including networks), so they will need it to scale reliably, be secure, and be delivered as smart applications, via the web/cloud, and via any channel. To enable this transformation and the underlying technology is the power of Avaya’s platforms. As a software and services company, Avaya is driving the digital transformation by enabling digital experiences, driving customer and partner success, and delivering agile business outcomes.

Fab Fiori is Global Director, Business Solutions and Architects at Avaya.

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