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I Understand

Tuesday, June 19, 2018

Event Location: George R. Brown Convention Center

8:00 – 8:30 a.m.

Continental Breakfast and Table Top Exhibits

Club and Hotel Controllers Conference attendees will enjoy a continental breakfastand visit with conference exhibitors.

8:30 - 10:00 AM

HITEC General Session:
Technology and the Power of the C-Suite

How will technology drive the hospitality business over the next three to five years? This panel of C-level executives from brands, ownership groups and tech companies will debate the future of emerging technology trends, funding for IT development and the nature of competition in a digital marketplace. From guest experience to business infrastructure, will hoteliers move outside of their core businesses to transform traditional brand models? Or will third parties in the travel sector evolve to dominate the booking and stay experience for hotel guests? Exploring the wide gap in valuation multiples of public companies in travel, the panel will discuss the limits of loyalty, the power of data, the new economics in customer acquisition and how technology investments may play a role in establishing the winners in a dynamic new environment.

Moderator Michael Levie, CHTP, is COO at citizenM.
Cindy Estis Green is co-founder and CEO at Kalibri Labs, LLC.
Barry Goldstein is EVP and chief commercial officer at Wyndham.
Ash Kapur is senior vice president of hotel asset management and chief revenue officer at Starwood Capital Group.

10:00 - 10:20 AM

Networking Break & Table Top Exhibits

Enjoy refreshments while networking with your colleagues and conference exhibitors.

10:20 - 11:35 AM

Board and Committee Relationships in Clubs
Famed management guru Peter Drucker once said, "Culture eats strategy for breakfast." This rings true for private clubs, where culture is essentially governance. 

This session explores trends in governance impacting clubs today and provides strategic remedies to help improve club governance — as well as identifies tools and tactics to make club financial professionals more effective leaders of thought and action with better governance practices.

Henry DeLozier is principal at Global Golf Advisors, Inc..

Specialty Reporting Area: General

10:20 - 11:35 AM

Fighting the Good Fight: How Merchants are Grappling with Cybersecurity and Fraud
Fraud is on the rise now that more people are choosing to shop online.  Tighter controls at the point of sale have forced criminals to focus their efforts on card-not-present fraud, including 3D skimming devices. 

As the efforts of thieves grow more sophisticated, merchants must be proactive and stay on top of the latest trends in security to protect both their customers — and their bottom lines.

Larry Brennan is senior vice president of merchant data security and cybersecurity director at Bank of America Merchant Services.

Specialty Reporting Area: Ethics, Technology

11:35 - 1:00 PM

Networking Lunch & Table Top Exhibits

Enjoy refreshments while networking with your colleagues and conference exhibitors.

1:00 - 2:15 PM

Hot Topics in Club Technology
This invigorating session will focus on the ever-changing landscape of club technology. Presenter Bill Boothe shares his latest observations and predictions on relevant industry topics including: today’s hot technology trends, software replacement versus reengineering, evaluating your club’s IT environment, and what you can expect in ten years’ time. Attendees will also have the opportunity to voice their own topics of interest to be addressed during the session.

Bill Boothe is president and owner of The Boothe Group.

Specialty Reporting Area: Technology

1:00 - 2:15 PM

GDPR: Get Up-to-Speed
What is the new EU General Data Protection Regulation (GDPR)? Do not miss this GDPR professional briefing — facilitated by hospitality industry veterans and the HFTP GDPR HDPO Task Force — to teach you what you need to know about the new regulation.

Add valuable GDPR-related phrases to your professional vocabulary, including: "privacy by design," "data protection officer (DPO)" and "binding corporate rule (BCR) for processors." Define how GDPR will affect your business and the various roles within. Finally, receive the most recent developments approximately one month into GDPR's enforcement and learn the key to prioritize action items as you pursue GDPR compliance.

Daniel Johnson is partner and co-founder at Venza, Inc.

Specialty Reporting Area: General

2:15 - 2:40 PM

Networking Break & Table Top Exhibits

Enjoy refreshments while networking with your colleagues and conference exhibitors.

2:40 - 3:55 PM

2018 Employment Issues Facing the Hospitality Industry
This session will address recent developments in wage and hour law, including: the new Supreme Court decision that potentially broadens Fair Labor Standards Act (FLSA) exemptions; the U.S. Department of Labor’s (DOL) Payroll Audit Independent Determination (PAID) program; and the latest guidance from the DOL on compensable travel time and rest breaks. This session will also focus on recent amendments to tip-pooling regulations and alternatives to traditional tip pools, including the FLSA 7(i) exemption. Explore the types of pay not includable in the calculation of overtime, the latest developments on joint employer rules, and the deductions of union dues.

Lindsay Swiger is a partner at Holland and Knight, LLP.

Specialty Reporting Area: General

2:40 - 3:55 PM

Shifting the Focus: Using an Evidenced Based Approach to Lower Workers Compensation Costs
Prevention is key to lowering workers' compensation costs for your company. First, identify trends in the frequency and severity of workers' compensation claims. Next, develop an action plan to address opportunities for improvement,  as well as how to prevent future incidents that result in workers' compensation claims. Finally, determine the appropriate safety and health programs that properly instruct your employees and management to reduce work-related injuries and ultimately lower workers' compensation costs.

Nicole Conrad, CIH, CSP is senior safety and health service account specialist at Zenith Insurance Company.
David Cunningham, CIC is vice president, DFW branch manager at Zenith Insurance Company.
Doug Lamm, CSP, ARM is vice president of safety and health at Zenith Insurance Company.

Specialty Reporting Area: Finance

3:55 - 4:10 PM

Networking Break & Table Top Exhibits

Enjoy refreshments while networking with your colleagues and conference exhibitors.

4:10 - 5:00 PM

How to Accelerate Your Financial Close
The state of finance is continuously and rapidly evolving — and it is important now more than ever for organizations to evolve their financial processes as well. Dated manual processes are typically the culprit when it comes to financial close delays. 

Finance automation tools are more efficient, accurate and time-saving. In this presentation, finance leaders will learn how to successfully transition from manual and spreadsheet-driven processes to more strategic, automated and streamlined operations.

Wade McPhearson is a finance transformation professional at BlackLine.

Specialty Reporting Area: Finance

4:10 - 5:00 PM

Recruitment in a Full Employment Economy

Discover how to successfully recruit under today’s challenging conditions from two leading industry professionals — a veteran career counselor at one of the country’s leading hotel schools, and an owner/operator of hospitality properties with eighteen years of executive recruitment experience.

In this exciting session, explore how to effectively use recruiting websites. Determine when, why and how to engage an executive recruiter. Finally, learn how to motivate hotel school graduate recruits by establishing a valuable synergy between your job requirements and their career goals.

Colleen Gleeson is director of career development at the University of Houston, Conrad N Hilton College. 
Jim Schloss is president of Schloss and Associates.

Specialty Reporting Area: General

5:00 PM

 

Texas Happy Hour and Houston Astros Game
Club and Hotel Controllers Conference attendees are invited to a Texas Roundup hosted by the HFTP Greater Houston Chapter and University of Houston Conrad Hilton Alumni Chapter. A complimentary Texas Happy Hour will be held at the Hampton Inn & Homewood Suites by Hilton, just a short walk from the George R. Brown Convention Center. Join your colleagues for a cold beverage and light snacks, try to ride a bull or kick-up your heels.

Afterwards, cheer on the World Series Champions Houston Astros as they play the Tampa Bay Rays. Tickets are $25.00 USD. Seating is limited, please RSVP to save your spot and/or purchase your ticket for the game.

RSVP Here
Password: HFTP2018