Virtual Education

HFTP Virtual Education 

Gain valuable knowledge and earn official continuing education credits from the comfort of your screen. Take advantage of this opportunity, free for HFTP members. 


HFTP ProLinks webinars offer a full, in-depth education session on a topic of interest led by expert presenters. The webinars cover current information on hospitality finance and technology, human resources, ethics and more. 


HFTP Hangouts and HFTP Europe Hangouts are informal programs designed to be interactive. The meetings are led by a moderator who starts with a short topic presentation, then opens up the gathering for a back-and-forth discussion. 

Upcoming Virtual Education

Schedule subject to change. Registered participants will be notified if there is an adjustment made. 

Note: HFTP Hangouts and HFTP Europe Hangouts are promoted as presentations in an educational, no sales environment. Product promotion or sales pitches are not allowed in chat communications or in Q&A. You must agree to this policy to participate.

15:00 UK | 16:00 CET | 9:00 US CT


The pace of innovations in all field of sustainability increases (e.g. from energy efficiency to power generation, from waste management to production center for clean water and food), and the interconnectivity of new technologies may foster the needed shift in the hospitality industry towards addressing environmental and climate risks. After a catastrophic year for the industry, many are looking towards technology to drive their processes, improving sustainability performance and boost economic prosperity looking forward. 

The 4th Industrial Revolution, it is argued, can help to deliver on the “systems change required to create clean, resource-secure and inclusive economies” (WEF, 2017) and on the ambitious Sustainable Development Goals” (UNCTAD, 2018).

As the industry sales have dropped, what support is available to hotels wanting to embrace technology to tackle sustainability but do not have the means to do so during this economic downturn?

Dr. Willy Legrand

Dr. Willy Legrand
IUBH University of Applied Sciences

Olivia Ruggles-Brise

Olivia Ruggles-Brise

Vanessa Borkman

Dr. Vanessa Borkmann
Head of Future Hotel & Future Museum at Fraunhofer IAO
and Professor for Tourism at SRH Berlin University of Applied Sciences

Photo: ©Fraunhofer IAO

HFTP Prolinks Webinar
Thursday, March 4
11:00 A.M. CST | 12:00 P.M. EST

Professional Ethics Through the Stages

Dr. Andrew Brei, Associate Professor of Philosophy, St. Mary's University

In January, Dr. Brei discussed ethics versus morals and some of the theories on what is ethical or moral. This webinar will build upon that discussion and will examine some of the different challenges that finance and technology professional face along their career paths.

One's career usually encompasses several different stages, and these stages can be distinguished based on the different ethical issue they involve. The eithical issues relating to these challenges will be viewed in light of relevant professional codes of ethics and the moral frameworks they are based on.

HFTP Category: Ethics

Matthew Lynch

HFTP Prolinks Webinar
Tuesday, March 16
1:00 P.M. CST | 2:00 P.M. EST

Building a Connected Hotel Tech Stack that Transforms Your Property or Brand

Sponsored by INTELITY

Matthew Lynch, vice president of product management, INTELITY
Mukund Mohan, vice president of product strategy, Infor

Over the last year, technology has become more essential than ever to the success of the hospitality industry. The average property now has a PMS, POS, and ticketing solution. Many are also adopting or considering amenity-specific solutions and guest technology as well. With so much technology available, the opportunities and potential benefits for hoteliers are endless—but so are the pitfalls. If a property or brand’s tech stack can’t work together, the disparate systems, siloed data, and potential security risks can instead sabotage their business. 
Join Matthew Lynch. INTELITY vice president of product, and Makund Mohan, Infor vice president of product strategy, for a discussion on how hoteliers can navigate the hospitality technology landscape with confidence and build a connected, secure tech stack that transforms operation and service. 

HFTP Category: Technology
NASBA FOS: Information Technology

Javier Delgado Muerza
Carl Weldon

HFTP Europe Hangout
Wednesday, March 17
15:00 UK | 16:00 CET | 9:00 US CT

Industry Insight: A Conversation with Iberostar's Javier Delgado Muerza

Javier Delgado Muerza
Chief Commercial and Digital Officer
Iberostar Hotels and Resorts

Carl Weldon
COO, Europe

Join this conversational Hangout for an in-depth discussion on how the role of a Chief Digital Officer works in hospitality. HFTP Europe's Carl Weldon will find out from Javier Delgado Muerza how he and the major international hotel business of Iberostar are dealing with the current situation and setting their priorities. Drawing from his background working at major technology brands Google and Expedia, we will discuss Javier’s views on our industry.

Logan Quataert

New Date: Tuesday, March 23, 2021

HFTP Prolinks Webinar
Tuesday, March 23, 2021
1:00 P.M. CST | 2:00 P.M. EST

Property Tax Opportunities in the Club Industry

Logan Quataert, CHAE, Chief Financial Officer, Pelican Isle Yacht Club
Steve Quataert, Managing Partner, Affinity Property Tax Solutions

Steve Quataert

Do you know that property taxes, as an above the line expense, directly impact your club's operating margin? Moreover, it is lost margin without any positive impact on club growth. This webinar will look at a few key areas for managing real estate and business personal property expense.

What is lurking in your fixed asset sub-ledger?
Impact of Covid closures? 
Is it real estate or business personal property, or somewhere in between?

HFTP Category: Finance

Chris Fung

Wednesday, March 31
15:00 UK | 16:00 CET | 9:00 a.m. US CT

Exploring the Hospitality Technology Start-up Landscape

Chris Fung
Director and Co-founder, Lunch.Co

Join us for an interview with Chris Fung of Lunch.Co who is also involved with nine other tech start-ups – offering a frontline view of this landscape. Chris will walk us through the highs and lows of the start-up process, barriers and lessons he's faced, and provide insight on which ideas are worth pursuing. Attend this Hangout to learn how to get your tech start-up running or just understand the process your favorite tech teams have gone through. 

  • Registration coming soon.
Bram Gallagher
Matt Carrier

HFTP Hangout
Thursday, March 25
1:00 p.m. CST | 2:00 p.m. EST

Hotels Forecast and Guidance on Government Programs

Bram Gallagher, Sr. Hotel Economist, CBRE Hotels Americas Research
Matt Carrier, Vice President of Innnovation Policy and Research, AHLA

Join us for the latest forecast data on U.S. hotels. In addition, learn about Federal government assistance for hotels being discussed and offered.

HFTP Hangout
Early April, Date TBD
10:00 A.M. CST | 11:00 A.M. EST

HFTP Member Orientation

Victoria Schaefer, HFTP Senior Membership Manager

New to HFTP, or need a refresher on what HFTP offers? Join Victoria Schaefer, HFTP Senior Membership Manager and staff for overview of the benefits and discount program that HFTP membership offers to you. Victoria will highlight the HFTP website, member portal, and more. There will be plenty of time to ask questions.

  • Registration coming soon

HFTP Europe Hangout
Wednesday, April 14
15:00 UK | 16:00 CET | 9:00 a.m. US CT

The Challenges of Differing Technology Approaches in a Multi-franchised Hotel World

Come and listen to three experts — a CFO, a CIO and a leading consultant — who have had to deal with differing technology standards, approaches and change projects while running multi-branded / franchised-management groups within Europe. 

  • Registration opening soon. 
Paul Nisbett

Paul Nisbett
Finance Director / CFO
Valor Hospitality Partners Europe

Timo Kettern

Timo E. Kettern 
Corporate Director of IT
Bierwirth & Kluth, Hotel Mgmt. GmbH

Shona Whitehead

Shona Whitehead
Managing Partner
Cogent Blue

Kees van Donk

HFTP Europe Hangout
Wednesday, April 28

15:00 UK | 16:00 CET l 9:00 A.M. US CT

Hospitality Support Initiative for the New Normal

Kees van Donk
Sr. Director Travel, Hospitality & Leisure
NEC Enterprise Solutions — EMEA

The most critical aspect to make hospitality rebound, is TRUST from the guest. This session on technological solutions is focused on elements which can address and solve just that.

  • Registration opening soon

Educational Archives and Resources

Previous webinars, HFTP Hangouts and HFTP Europe Hangouts are available for your viewing, along with supporting documents when available. Click on the buttons below to see the archives.

CPE Accreditation - Group Internet Based – Live Webinars

Participants may obtain 1.2 CPE maintenance points and continuing professional education credit hours (CPEs) for various certification programs by attending certain Live Webinars offered by HFTP.

For those webinars that qualify, individual sessions are presented as an overview of the topics. No advanced preparation is required nor are there prerequisites required for attending any of the group live webinars. Courses presented via HFTP’s live webinars utilize a Group-Internet Based instructional method.

For webinars that qualify, attendees will be required to answer poll questions during the live webinar presentation.  The poll questions will be launched during the presentation and attendees will be required to select from the answers available.  Poll questions are only used for the purpose monitoring attendance and engagement during the eligible live webinar.  If the minimum poll questions are answered by the attendee, a certificate of attendance and CPE verification certificate will be issued to the attendee.

CHAE and CHTP Educational Maintenance Credits

Please note only CHAE and CHTP Educational Maintenance renewal credits will be issued for viewing the archived recordings of the webinars.  CHAE and CHTP Designees must self-report their recorded session attendance. Please contact Robin Bogdon, HFTP Certification Manager, at for more information.

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