Virtual Education

HFTP Virtual Education 

Gain valuable knowledge and earn official continuing education credits from the comfort of your screen. Take advantage of this opportunity, free for HFTP members. 


HFTP ProLinks webinars offer a full, in-depth education session on a topic of interest led by expert presenters. The webinars cover current information on hospitality finance and technology, human resources, ethics and more. 


HFTP Hangouts and HFTP Europe Hangouts are informal programs designed to be interactive. The meetings are led by a moderator who starts with a short topic presentation, then opens up the gathering for a back-and-forth discussion. 

Upcoming Virtual Education

Schedule subject to change. Registered participants will be notified if there is an adjustment made. 

Note: HFTP Hangouts and HFTP Europe Hangouts are promoted as presentations in an educational, no sales environment. Product promotion or sales pitches are not allowed in chat communications or in Q&A. You must agree to this policy to participate.

HFTP Europe Hangout
Wednesday, April 14
15:00 UK | 16:00 CET | 9:00 a.m. US CDT

The Challenges of Differing Technology Approaches in a Multi-franchised Hotel World

Come and listen to three experts — a CFO, a CIO and a leading consultant — who have had to deal with differing technology standards, approaches and change projects while running multi-branded / franchised-management groups within Europe. 

Paul Nisbett

Paul Nisbett
Finance Director / CFO
Valor Hospitality Partners Europe

Timo Kettern

Timo E. Kettern 
Corporate Director of IT
Bierwirth & Kluth, Hotel Mgmt. GmbH

Shona Whitehead

Shona Whitehead
Managing Partner
Cogent Blue

HFTP Prolinks Webinar
Thursday, April 15
2:00 P.M. CDT | 3:00 P.M. EDT

International Hospitality Operations Need Global Leaders: Research Highlights

Paul Willie, DBA, MBA, CHAE+, CHTP, CMA
Professor, Niagara College

In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA and Isidro Fierro set out to identify the elements and requirements of a global leader in today’s hospitality industry. They leveraged existing secondary data to highlight why global leaders are imperative for international hospitality firms — as well as the actions an organization must take to secure and/or develop a global leader to effectively compete in today’s competitive international environment. 

Join Dr. Willie for this webinar that will presentation the highlights of the research and the followup reports.


  • What does being "Global Ready" mean for leaders?
  • Understanding what characteristics an effective leader must have in order to be effective.
  • Learn what the imperative skillsets reuired of an effective leader.

HFTP Category: General
NASBA FOS: Management Services

HFTP Hangout
Tuesday, April 20
10:00 A.M. CDT | 11:00 A.M. EDT

HFTP Member Orientation

Victoria Schaefer, HFTP Senior Membership Manager

New to HFTP, or need a refresher on what HFTP offers? Join Victoria Schaefer, HFTP Senior Membership Manager and staff for overview of the benefits and discount program that HFTP membership offers to you. Victoria will highlight the HFTP website, member portal, and more. There will be plenty of time to ask questions.

Andrew Bulwalda

HFTP Hangout
Thursday, April 22
2:30 p.m. CDT | 3:30 p.m. EDT

YP Chatter

Andrew Buwalda
Regional Director of Finance & Analysis
Skyline Investments, Inc.

Join in with hospitality YPs for a lively and fun discussion on your professional experiences. Led by a moderator, come to interact and network with your industry peers. 

Kees van Donk

HFTP Europe Hangout
Wednesday, April 28

15:00 UK | 16:00 CET l 9:00 A.M. US CT

Hospitality Support Initiative for the New Normal

Kees van Donk
Sr. Director Travel, Hospitality & Leisure
NEC Enterprise Solutions — EMEA

The most critical aspect to make hospitality rebound, is TRUST from the guest. This session on technological solutions is focused on elements which can address and solve just that.

John Owen

HFTP Europe Hangout
Wednesday, May 12
15:00 UK | 16:00 CET | 9:00 US CT

Middleware and How it Solves the Challenge of Integration Issues for Hospitality

John Owen
Chief Executive Officer

The software architecture of hotels is slowly changing as more and more hotels opt for “best of breed” applications, greater flexibility and the need to rise to the challenge of guests bringing their own content. How does Middleware help?

Educational Archives and Resources

Previous webinars, HFTP Hangouts and HFTP Europe Hangouts are available for your viewing, along with supporting documents when available. Click on the buttons below to see the archives.

CPE Accreditation - Group Internet Based – Live Webinars

Participants may obtain 1.2 CPE maintenance points and continuing professional education credit hours (CPEs) for various certification programs by attending certain Live Webinars offered by HFTP.

For those webinars that qualify, individual sessions are presented as an overview of the topics. No advanced preparation is required nor are there prerequisites required for attending any of the group live webinars. Courses presented via HFTP’s live webinars utilize a Group-Internet Based instructional method.

For webinars that qualify, attendees will be required to answer poll questions during the live webinar presentation.  The poll questions will be launched during the presentation and attendees will be required to select from the answers available.  Poll questions are only used for the purpose monitoring attendance and engagement during the eligible live webinar.  If the minimum poll questions are answered by the attendee, a certificate of attendance and CPE verification certificate will be issued to the attendee.

CHAE and CHTP Educational Maintenance Credits

Please note only CHAE and CHTP Educational Maintenance renewal credits will be issued for viewing the archived recordings of the webinars.  CHAE and CHTP Designees must self-report their recorded session attendance. Please contact Robin Bogdon, HFTP Certification Manager, at for more information.

Cookies on the HFTP Website

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us give you the best possible user experience. By using the site, you consent to the placement of these cookies. However, you can change your cookie settings at any time.
Read our Privacy Notice to learn more.

I Understand